Hi there, rlthompson.
I'll jump right in and give some information and solutions to the problem in sending your invoices.
To help you fix this, we want to make sure your QuickBooks Desktop software is in its latest release. QuickBooks periodically provides maintenance releases and software updates to fix emailing issues, add features or enhancements, and update compliance information.
If the issue persists, I suggest contacting our Customer Care Team. They have the tools necessary to check your company file and help you send invoices without issues.
Here's how to reach them:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk, and then choose a way to connect. Phone support may be limited due to volume.
To ensure that you'll be assisted on time, please see our support hours.
Additionally, I've included an article that'll help you learn more about managing customers' payments. This ensures you're able to receive and track funds accurately: QuickBooks Payments FAQ.
Kindly update me on the results in the comment. I want to ensure everything is working well for you, and I'm here to provide further assistance and insights. Have a great day!
