Hello ChristineJoieR,
I took the QBO Payroll exam and passed five out of six sections.
When I logged in yesterday to complete the final section, it was no longer available.
It appears that I will have to start over. I thought I had a year to complete it.
Can anyone verify this? Knowing how much time I had to complete the certification would have been helpful.
When I asked about the time frame earlier this year, I was told I had a year to complete it.
If I had known it would expire in November, I may have been able to complete the last section.
I contacted the ProAdvisor help desk, but they weren't able to help me.
Also, I completed the feedback form and received a response directing me to QBO help.
I would appreciate any assistance you can provide.
Thank you
