I'm happy to help you, @trinitystores!
If your QuickBooks Online Plus subscription is less than 60 days, you have the option to purge your account. This deletes all data entered into the company and you're unable to restore or reverse them.
Here's how:
- Sign in to your QuickBooks Online account as an admin.
- Look at the URL in your browser's address bar. Delete all the text and enter this web address instead: https://app.qbo.intuit.com/app/purgecompany
- To confirm you want to delete your company data, enter Yes.
- Select OK, then Wipe data.
On the other hand, if your account is 60 days older, you'll need to cancel your current QuickBooks Online company and start a new one. To confirm, yes, you can use the same email, company name, password, and even user ID. You can check this article for detailed instructions: Delete your data and start over in QuickBooks Online.
In addition, feel free to browse through this article for more information about account management: Manage billing, payment, and subscription info in QuickBooks Online.
Please don't hesitate to leave a comment below if you need further assistance in managing your account in QuickBooks Online. I'm always here to help you. Have a great day!
