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QB Desktop - recent software update is causing close company/logoff to fail to clear all active files.
After a recent automatic update to my QB Desktop Premier edition the "Close company/logon" menu option fails to clear all active files. When I try to login the next time I get an error message that the company is already open. I have to go into Task Manager and End Task for any QB files that are found before I can get back into QB. I contacted Intuit but their only solution was for me to purchase new versions of QuickBooks.
Does anyone have a solutions for this problem?
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