6009
Level 2

QB Desktop - recent software update is causing close company/logoff to fail to clear all active files.

After a recent automatic update to my QB Desktop Premier edition the "Close company/logon" menu option fails to clear all active files.  When I try to login the next time I get an error message that the company is already open.  I have to go into Task Manager and End Task for any QB files that are found before I can get back into QB.   I contacted Intuit but their only solution was for me to purchase new versions of QuickBooks.

Does anyone have a solutions for this problem?