hi -
Sorry I have a form they require for me to fill in at month end and it just doesn't seem to balance and my focus is it being these credit cards refunds (5 of them to same customer) .So I have the credit memos, redid the apply credit to check , got rid of the credit card refunds. To hit my GL and bank account, I then need to technical issue a check, correct? This is miss match the bank statement as the statement shows the refund plus a credit card deposit and one transaction. I was trying to show the refund as the credit card. But if I put it in the deposit in QB as a negative, the checks are still there. I guess best is to change the dummy check number to cc ref. The checks will show in the GL just not as a credit card refund.
Here's my mind block - when I look at the GL, under Acct Rec. - the checks are a debit and the credit memos are a credit. The checks make the month end invoice amounts higher than what was actually invoiced. So is this correct?
