Hi there, @tabradley.
I appreciate the details provided and the steps you've taken to record the transactions. Allow me to chime in and help share insights about your transactions.
Yes, what you did is correct about looking at your general ledger and checking your invoices. However, I'd recommend consulting your accountant or tax advisor about this matter. They can provide options for handling and recording transactions appropriately.
If you need to void or record customer payments in the future, you can follow the steps shared by my colleague above.
In addition, here's an article that contains helpful links to guide you about how QuickBooks Payments works: QuickBooks Payments FAQ.
You can get back to me anytime if you have additional questions. I'm always here to help. Stay safe.
