JaeAnnC
QuickBooks Team

Other questions

I appreciate you bringing up your concern about your credit card account not syncing in QuickBooks Online (QBO), @customerservice23. Let me assist you in getting beyond this obstacle so you may seamlessly get back to business.

 

Before that, I'd like to know the name of your financial institution. By doing so, we can check for ongoing investigations and inform you if there are any.

 

Usually, bank error 105 indicates that your bank may be experiencing issues. Their website might be down for maintenance or encounter server problems. Normally, it resolves after 24 hours. However, you can manually update the online bank connection in the meantime. Here's how:

 

  1. Sign in to your QBO account.
  2. Go to Banking.
  3. Click Update.

Next, visit the website of your credit card to verify that everything is operating on their end properly. For more information, please visit this article: Fix bank error 102 and 105 in QuickBooks Online and QuickBooks Self-Employed.

 

Just like balancing your checkbooks, you'll have to review your accounts in QBO to ensure they correspond to your credit card statements. We advise reconciling them once a month to guarantee that your books are accurate and balanced.

 

Feel free to swing by the Community if you need further assistance linking your credit card account to QBO. I'd be delighted to see you back here again. Have a wonderful day.