ReymondO
Moderator

Other questions

Let me share insights on what's causing the CLEARED BALANCE section to be off in the Reconciliation window, @mgolabchi.

 

The amount displayed in this section is determined by the transactions that have been marked as checked in your Reconciliation window. Therefore, it is important to ensure that all relevant transactions have been properly checked to accurately reflect the cleared balance.

 

Please take note that all transactions that have been categorized and entered in QuickBooks reflect in this window. Therefore, I recommend reviewing your bank statement to ensure that all transactions have been properly recorded in QuickBooks.

 

If you come across any transactions on your bank statement that isn't in QuickBooks, I suggest entering them in the program. This will ensure that your records are complete and that the cleared balance is properly reflected in the Reconciliation window.

 

Let's also look for any transactions that are in QuickBooks, but aren't on your bank statement. If you see any, follow step number six in this article to correct your records: Fix issues at the end of a reconciliation in QuickBooks Online.

 

For further reference, I have attached some articles that you may find helpful in resolving issues with your account balances.

 

 

If you require further assistance with managing your books on the QBO platform, I am happy to share additional processes and insights to help you out. Please feel free to create a new thread and I will be there to assist you every step of the way.