Maybelle_S
QuickBooks Team

Other questions

We understand that this issue is causing inconvenience and disruption to your workflow, DoubleHOckey89. Let's explore potential solutions to resolve this problem and help you regain functionality with the printer on the server.

 

To address this, check the printer mapping in your printer settings. It will allow us to verify the correct configuration of the printer connection. Next, ensure that the drivers are up to date in the location where it's connected. By updating the drivers, we can enhance compatibility and resolve any potential driver-related issues. Taking these steps will help troubleshoot the problem.

 

Once done, update QuickBooks Desktop (QBDT) to the latest release. It'll help QuickBooks up-to-date so you have the latest features and product improvements.

 

Additionally, restore the pdf reader and correct the printer setup in QuickBooks. Check these following articles for more information and steps:

 

 

We appreciate your trust in our services, and we look forward to assisting you with your printer and QuickBooks Desktop needs.