It's still impossible to get help with this issue. I have been talking with support. They don't seem to have a solution and have to escalate it. Then they do call backs after office hours and email me that they tried to callback but got voicemail. It's so frustrating. I don't know how you got through to the fraud dept... I wish they would just put me through to them. I'm waiting on hold again to reach them. Hold time is 45 mins. I'm so frustrated. I switched to QB to save time but so far, it's just costing me more time and money.
