KAT1016
Level 1

scam call

We've been receiving about 5 phone calls this week named Toll Free Call. I finally called back today. A man answered stating his name was David (he had a Indian accent to him)  working for QuickBooks tech support. Stating that our current automatic payment didn't go through. That we need to update the payment and that we can do it with him. He also stated that the software also needed a update. That all I had to do was go to QuickBooks and press F2 or F1. When I explained to him I didn't know how to that he got frustrated and told me that in order to process everything we need to pay $3000 for the updated software and plus the missed payment. When I told if we could do it later he asked exactly at what time and stated to call him back at  [Removed]. To ask for david and david only. I knew it was a scam/fraud call because when I went to go check if my payment had gone through it did, and since when do support techs ask you to press F2 or F1. Didn't make sense. Just found it odd that he knew the company name. Makes me wonder if quickbooks sells our information. 

Solved