If you're unable to reset the admin password in QuickBooks Desktop 2020, there are a few steps you can take to resolve the issue:
- Use the Automated Password Reset Tool: QuickBooks provides an automated tool specifically designed to help you reset the admin password. Download and run the "Automated Password Reset Tool" from the official Intuit website. Follow the on-screen instructions to complete the process.
- Contact QuickBooks Support: If the automated tool doesn't work or you encounter any issues, consider reaching out to QuickBooks support. They can provide guidance and assistance in resetting your admin password. Make sure to provide all relevant information about your version of QuickBooks and the issue you're facing.
- Try Password Hint: During the password reset process, you might have set up a password hint. If you remember the hint, it could help jog your memory about the password you used.
- Use a Different User Account: If you have other user accounts with administrative privileges, you might be able to use them to reset the admin password. Log in with a different admin account and navigate to the "Company" menu. From there, choose "Set Up Users and Passwords" and then "Set Up Users." You can reset the password for the admin user from here.
- Recover from a Backup: If you have a recent backup of your QuickBooks company file, you could restore it to a point where you remember the password. Keep in mind that this will erase any changes made since the backup date.
- Reinstall QuickBooks: As a last resort, if you're unable to recover the admin password, you might consider uninstalling and then reinstalling QuickBooks. During the reinstallation process, you can set up a new admin password.
Remember that handling passwords and account access requires caution to ensure the security of your financial data. Always follow Intuit's official guidance and recommended practices when dealing with password-related issues.
