Installing discontinued QuickBooks products to a new computer won’t download updates, Martha. Allow me to clarify things out and help resolve this.
I recognize the inconvenience you’ve experienced, especially when trying various troubleshooting steps without success.
When QuickBooks Desktop is discontinued, you’ll no longer receive the latest critical security patches and updates regardless of the device you’re using. Thus, installing it on a new computer won’t download updates and guarantees stability.
Since you don’t want to upgrade, I recommend contacting our support team for further assistance. Our specialized technicians can provide solutions and help prevent your system from freezing. Please know that it may require support fees once connected.
Once resolved, you can generate reports to see and review your documents and get ready for the next set of entries.
We’ll be here anytime if you need more help managing your account. Just let us know by posting another comment below.
