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Other questions
When the Invoice link is opened from Income tracker, its showing paid with a zero balance but I still see an unapplied payment in my income tracker. I have over 30 of these unapplied payments in the income tracker dating back to 2017. I'm sure they were paid because they are marked paid but I did not create an invoice for the payment, I didn't realize I had to until this year. When you click and open the unapplied payments, they have a zero balance, but are showing the amount of several invoices in the unused credits area of the customer payment screen. I saw somewhere I should click "apply Credits". Would it be ok to do this if the CPA from other years has created a journal (which BTW are showing open in the Income tracker). I need to get this fixed.