The message box has two buttons: "Remind me later" and "Update now". I click on the "Update now" button in the message box.
Also, I don't know what you mean by "what steps have you performed to help isolate the issue". I cannot understand how this applies to my situation. The message box pops up when I sign in to QB; that's it. I don't really know HOW I would go about "isolating" this.
Further: it hasn't happened since I was notified of your response, so I don't have a screenshot right now. It has only happened about 50% of the time, but when it does happen, it's when I sign in. And I have clicked on the "Update now" button, but it still pops up sometimes when I sign back in.
