Welcome back to the thread, DBsPlumbing. I appreciate you for performing the steps shared above to fix the error you've encountered. I can also see how important it is to back up your file without unexpected behaviors. Let's perform another troubleshooting step to resolve the 189 and ensure you can utilize the QuickBooks Desktop feature smoothly.
Since verifying and rebuilding your data still shows the same error, I recommend using Auto Data Recovery in QBDT to fix your company file. It can fix errors the Rebuild Data Utility tool can't. To start with, recover recent transactions using the original.TLG file with .QBW.adr file.
Here's how:
- Create a new folder on your Desktop named QBTest.
- Open the folder where the company file is saved.
- Check the location of the company file on the Product Information screen and No Company Open Window.
- Look for the .tlg file in your company file's folder. It has the same name as your company file.
- Show file extensions
- If you cannot identify the .tlg file, perform the details below to show file extensions:
- To open File Explorer press Windows+E on your keyboard.
- Select Organize, then choose Folder and search options.
- Select Hide extensions for known file types.
- Select Apply, then OK.
Once done, you can open this article to see additional steps to be performed: Recover lost data with QuickBooks Auto Data Recovery.
Lastly, refer to this article to see steps on how to restore your backup company file and fix issues that you might encounter in performing the process: Fix backup company file issues in QuickBooks Desktop.
Don't hesitate to add a comment below if you have additional concerns related to managing your data in QBDT, DBsPlumbing. I'm always around to help. Have a great day!
