I recently installed QuickBooks Desktop Pro 2024. After a recent update, I noticed that my default printer for Checks/Paychecks had changed to Microsoft OnNote. It was no problem to change my printer back over to the correct laser printer. I used the Alignment feature to make sure that the printed information lined up correctly on my QuickBooks compatible checks (that I have been using successfully for years). However, when I print more than one check per page, only the TOP check of the page lines up correctly with the pre-printed lines of the check. The bottom checks are printed progressively worse out of alignment.
Essentially, the printing template for checks in QuickBooks is no longer spaced correctly to match up with my checks. I have attached a (redacted) printing example on my check stock that shows the problem.
Troubleshooting Done So Far:
- Adjusting the alignment changes the entire page up and down and there seems to be no way to adjust the spacing in between the checks.
- I tried opening another company file to see if this issue was unique. It was not. The default printer had changed and the incompatible spacing occurred when printing out of a different company file.
- I have tried reinstalling the printer and printing on different printers. The spacing issue persists, so it appears to be an issue coming from within QB and is not an issue with the printing device(s).
This appears to be a formatting error in the latest QuickBooks Desktop release. Will this be fixed soon so that I can print more than a single check at a time? Thank you!!
