MJoy_D
Moderator

Other questions

Let's work together to solve the error you're experiencing with your QuickBooks dashboard so you can focus on your business, @meinekedenver.

 

I appreciate your effort in trying the steps suggested by SarahannC to fix the error. However, since the issue persists, I recommend contacting our Customer Support team. They are equipped with the necessary tools to securely access your account, identify and isolate the problems you're facing, and assist you in resolving them.

 

To connect with our Customer Support, follow these steps: 

 

  1. Go to the Help icon to connect to a live support agent. help 1.JPG
  2. Select the Search tab and click on the Contact Us button. help 2.JPG
  3. Provide us with some information about your concern in the What can we help you with? box and click on Continuehelp 3.JPG
  4. You'll now be provided options on how to connect to our Customer Support.

 

If you are having trouble accessing QuickBooks or need help performing basic tasks, we offer various types of support to assist you. You can find more information about the different types of support we offer and their availability by checking out the QuickBooks Online Support article.

 

Here are some of the issues you'll possibly encounter when trying to access QuickBooks and guide you with resolving them:

 

 

Once you have successfully logged in to your account and loaded your dashboard, you can refer to the Video tutorials for QuickBooks Online to guide you through basic tasks. 

 

If you need further assistance in loading your dashboard or anything else related to QuickBooks, please do not hesitate to reach out. I'm always here to help. Have a great day!