I am already the primary admin for our QuickBooks Online system.
The problem is with the verification phone numbers in the payroll module.
Neither of the phone numbers is valid.
I poked around and found where I could request an additional phone number be added.
I requested that my phone number be added and submitted the request along with the
the required government issued ID. I think I am supposed to get a resolution to my case within
2 days.
If I can get a my phone number entered as a verification phone number, I should be able
to make the other changes that we need.
Is there anything else I can do at this time?
Linda
