Hi all,
We use QB Desktop Enterprise Solutions: Manufacturing and Wholesale 23, and have Advanced Pricing set up. Please do not refer me to the "Set up and Use Advanced Pricing" article, nothing in there applies to this from what I can tell.
I've set up 6 of our items with quantity discounts. When typing in a sales order with the quantity needed for a discount (I've tried this multiple times), it'll show the quantity discount amount correctly in the "Base Rate" field, but then populates the "Rate" field with the "Sales Price".
The quantity discount amount only correctly populates the "Rate" field on a sales order if I revise the line quantity (put 1 in, for example), and then re-enter the quantity needed for discount.
I double checked all of them, there are no price overrides or other applicable price rules, and all of the quantity discounts are effective as of today. I've also tried back-dating them, that produces the same result.
It seems to be some sort of glitch since it works fine, only after re-entering the quantity ordered for discount. I've also tried removing all of them, restarting QB, and re-entering them with the same result. Why is the Sales Price overriding the Qty Discount initially but then calculating it fine once quantity is revised? (for example, entering 8 for qty discount, populates sales price, revise qty to 1, and then re-revise qty to 8 changes the rate correctly).
Ideally, our quantity discounts would populate automatically the *first* time I enter "8" or whatever is needed for the discount.
Thanks anybody that can help
