Other questions

Thanks for posting your concern in this thread, @Laura 2025. Let's troubleshoot your browser together to access your navigation bars in QuickBooks Online (QBO).

In QBO, you can restore the left navigation bar by clicking the hamburger menu (☰) icon at the top left of the screen. Here's a screenshot for your visual:

If it did not appear, it's most likely a browser problem. Let's isolate the issue by accessing your account in a private window. Here are some keyboard shortcuts you can refer to:

• For Google Chrome browser: Ctrl + Shift + N
• For Mozilla Firefox browser: Ctrl + Shift + P
• For Safari browser: Command + Shift + N

If you're able to see the navigation bars, return to your regular browser to clear its cache or utilize another compatible one. 

Moreover, you can customize your navigation menu to bookmark the pages you frequently use and hide those you don't.

Keep in touch if you have additional concerns about the navigation menu in QBO. I'll be happy to provide further help. Take care.