Welcome to the Community, @genglass25.
I'm here to route you to the Customer Care team to help you successfully update your intuit account. You can reach them within your QuickBooks Online account.
Before doing so, when you are asked to enter your phone number and email address, make sure to enter the correct details recorded in the account. Refer to this article for the detailed steps: Update or change your Intuit Account sign-in information.
Meanwhile, follow the steps below to contact our Customer Care team.
- Sign-in to your QuickBooks Online company.
- Click Help (?).
- Select Assistant tab to get started and get quick, personalized answers. Select a suggested option or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
You can then choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
For future reference, if you want to update business or contact names on your account, you can read this article: Update business or contact names on your account.
Let me know if you have questions about updating your account. I'm always here to help. Have a great day.
