What pop up?

Click on the camera icon on the menu to insert image here.

How do I close this pop up? The buttons are unresponsive to clicks and there is no exit button. This is interrupting my workflow.  The only solution i have found is close QB Desktop and reopen, or switch company files.

I was able to simply click outside of the box and it goes away.

Click "Later" and it goes away.

Hello there, @jimbobvt.

I acknowledge the importance of resolving your concern about pop-ups in QuickBooks Desktop. Let me provide you with some helpful tips to resolve this issue. One way to close the pop-up is to look for the dropdown box on the window's left side and then click on Close or use these keyboard shortcuts CTRL + F4 if the buttons are unresponsive. In case you're unable to locate the dropdown box, you can simply drag the title window to make it visible and then access the dropdown option to close the pop-up. 

Moving forward, since this is already causing interruptions in your business workflow, you can turn this off by following these steps:

1. Open your QBDT account, then go to Edit.
2. Select Preferences.
3. On the left-side panel, choose General.
4. Click My Preferences.
5. Tick the box next to Turn off popup messages for products and services.
6. Once done, click OK.

I advise you to restart your QBDT so the changes will take effect.

Visit this page if you need more references in managing your business: QuickBooks Desktop Articles.

If you need more help regarding closing pop-ups in QBDT, don't hesitate to post here in this forum. We're always here to assist you.

This popup had no drop down, but the other solutions fixed my problem. Thank you!

Hi there, @jimbobvt.

It's good to know that the other solutions have fixed your problem. Please know that you can always get in touch with us whenever you need help.

If you need more information about managing your company, feel free to visit our Support page. It contains ways and tips to make sure everything is accurate and organized.

Have a great day, and keep safe always @jimbobvt.

Cntrl F4 did nothing to close the pop up window. I still had to close my whole program.

I checked my preferences and pop ups were already disabled and I still have been getting these.

Please just stop trying to force us to Quickbooks online.  I have already trialed it and researched it and the desktop version is better for my company, so stop pushing it on me.

I recognize all the efforts you've put into removing the pop window, BrandtSec.

When customers move their QuickBooks Desktop file to QuickBooks Online, they'll encounter a pop-up window. Turning this off is unavailable, but you can permanently close the window. You can adjust your Windows DPI settings if you do not see the exit button. 

Meanwhile, I see how time-consuming it is to close pop-up windows, so I recommend sending feedback to our product development team. They will carefully review your suggestion for future updates.

1. Hover to the Help menu.
2. Select the Send Feedback Online option.
3. Choose the Product Suggestion, and a pop-up window will appear. 
4. Type your feedback suggestion in the space provided.
5. Click the Send Feedback button.

We highly appreciate your ideas and suggestions.

On the other hand, you can visit our Help pages. It contains detailed articles that provide comprehensive instructions and guidelines on managing QuickBooks Desktop more efficiently.

You always return to me again if you need further information concerning pop-up windows. Kindly tap the reply button to enter your response. Please know that I'm always here to help in any way.