Hi there, @eprunty.
I understand that encountering an error message about licensing in QuickBooks Desktop can be disruptive and inconvenient for you. Don't worry, I'm here to assist you in resolving the issue by providing useful insights and directing you to the appropriate support channels.
That said, I recommend that you contact our Customer Care Team. They will assign a representative to assist you to check on your end and guide you through the process. They will also investigate to see if there are any compatibility issues between the program and the operating system.
Here are the steps you need to follow to contact them:
How to get a call or chat from us
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account and select Continue and then Continue with my account.
- If you don't already have an account, make sure to Create a new account.
6. We'll email you a single-use code. Enter your code and select Continue.
- If you have more than one account, select the account you want to use and then Continue.
7. Select to chat with us or Have us call you.
Phone support may be limited due to volume.
I'm also adding these helpful modules you can browse about how you can download the latest QuickBooks Desktop with your subscription also, manage your QuickBooks Online subscription, whether you need to update the card on file, change your subscription, or just view your billing history:
Don't hesitate to let me know if you have additional questions about renewing your subscription and managing your QuickBooks Desktop. I'm always here to help. Take care always and Keep Safe!
