Hi there, Champ.
I assure you that this is not the service we want you to experience while using our QuickBooks Self-Employed.
I acknowledge that you've performed different troubleshooting steps in an attempt to fix this matter and have also used the mobile app. However, since the community is a public forum, we can’t access any information in your account and give you the right actions towards the issue. , I recommend contacting our support team, which can open your account in a secure environment and assist you with step-by-step guidance to solve your QBSE loading issue.
To reach our support team, you can follow the steps below:
- Go to your QBSE account, then tap the + button and select Ask QB Assitant.
- Enter “talk to a human” and click on Continue.
- Select which way you want to connect with us.
- Have us call you - Get a call from a support expert.
- Chat with us - Start a conversation with a support expert.
- Ask the Community - You can submit your question to the QuickBooks Community or see replies from experts and other customers.
You can also use our direct link to reach out to our QBSE chat support. Know that, they are available from Monday to Friday, 6 AM to 6 PM, and Saturday, 6 AM to 3 PM PT.
Additionally, you can check out this article to learn the basics of QBSE: Overview of QuickBooks Self-Employed.
If you have any further inquiries concerning your account, let me know by commenting below. I’m just a post away.
