I am running QB Desktop Pro 2024 and have created a copy of the default Payment Receipt form and customized it to meet the needs of our business. I am unable to set this form as the default payment receipt form. When I wish to print a payment receipt, the default Intuit payment receipt template is printed, not my custom form design.
Help, please!!
I've tried to make the intuit form inactive (it claims that the form is in use in preferences (where??) and in previous payments received.
How do I make our custom payment receipt template the default for all future payments? How do I change the template for previously received payments to the new custom template?
Every time I try to change the template and save the payment, when I re-open it the Inuit default template is still selected in the formatting tab for that payment.
I'm at a loss...
