I am in the same boat - this is ridiculous. Then when you call to update the 2021 to 2024 they ask you so many stupid questions. I spent 2 hours just trying to get to talk to someone to find where to update and never got that accomplished. I have work to do! I can't be on the phone for a day trying to get this done. I don't always have an internet connection when working so this online business doesn't work for me and also its WAY to expensive.
