JoanaC
QuickBooks Team

Other questions

Thank you for sharing your post here in the QuickBooks Community, @ailoilo. Let me assist you with your QuickBooks Desktop pop-up. 

 

There might be an issue with the software you downloaded, so I recommend downloading the QuickBooks Desktop Toolhub. This tool will help us identify and fix the problem.

 

After downloading the tool, we need to install the app. After installation, click the app to open it.

 

Moreover, let me share these articles that can help you manage your Desktop: 

 

 

I'll be here if you have questions about your QuickBooks Desktop Pop-up issue. Have a great day!