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Other questions
This is what we call the cut-off date when converting data from QB Desktop to QB Online. It appears this info was not explained properly by Intuit Support.
You may have 2 options:
1. Use the migration tool. i.e TPExporter for Desktop and TPImporter for Online.
https://get.transactionpro.com/qbo
2. Purchase a third-party migration service. They will migrate new data from QB Desktop to your existing QB Online at the same time you use QB Online.