Archie_B
QuickBooks Team

Other questions

I can only imagine your frustration and disappointment with the recent changes, British Bob

 

I assure you that your concerns are being heard, and we are continuously working to enhance the user experience. While updates are essential for innovation, I understand that abrupt changes can be disruptive. We'll also strive to communicate updates effectively and provide resources such as help pages and video tutorials to assist users in adapting to the new system.

 

Your feedback regarding these specific features is highly valuable, and I will ensure that it is relayed to the appropriate team responsible for evaluating user concerns. We recognize the importance of a seamless and efficient invoicing process, and we apologize for the disruptions caused by unexpected sign-outs or pop-up surveys. Rest assured, we are actively working to optimize these aspects and minimize any interruptions during your workflow.

 

While an immediate rollback of the software may not be feasible, please be assured that our team is committed to addressing the issues you've raised on time. In the meantime, I would encourage you to officially submit your feedback directly through QuickBooks. This will allow our product developers to know and review all your inputs about the changes.

 

Here's how:

 

  1. Go to the Gear Settings gear icon.  icon, then Feedback.
  2. Enter your comments or product suggestions.
  3. Then click on Next to submit.

 

You can also visit our View all help website for more related topics and helpful articles that will certainly help you with any tasks.

 

Thank you for your patience and understanding. Your feedback is invaluable in helping us enhance our software and provide you with a better user experience. If you have any further questions or need additional assistance, please don't hesitate to reach out.