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upgrading to Premier 2024 problems
we have upgraded a few of our clients from QB premier 2021 to 2024. When we open the company file in the new version, there is no data in the 2024 version for the transaction we have entered for tax year 2024. We filed payroll tax returns for first quarter 2024 using the 2021 version of quickbooks and waited til after tax season to upgrade to 2024 version. But now none of our first quarter payroll is in the new version. prior year info is still there, but it did not transfer any of our that had been entered for tax year 2024. has anyone else had this issue? We don't want to have to reenter 4 months of information.
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