awilson_icllc
Level 1

Other questions

IT WORKS!!!
OKAY!!! For those that need the step by step, here is a guide!
  • 1. Go to whatever invoice you are trying to edit or create.
  • 2. If you don't have "Terms" already activated, on the right side, select the following:  
    • 1. "Manage" (the gear icon) ---> "Customization" drop down menu ---> "Terms" slider toggle to be Green.
  • 3. Once "Terms" is activated, you will see at the top right of your invoice a dropdown defaulting to "Terms" Net 30 (directly opposite of the section labeled "Bill to").  
    • 1. For those not familiar with the terminology, this is "how many days can they wait before the payment becomes labeled as Overdue".
  • 4. Toggle the dropdown and select any option other than the defaulted one, such as "Net 15" or "Net 90", and then change it to how many days you'd like before the invoice will be listed as "Overdue".
  • 5. Then, hit "Save template" at the bottom right.
  • 6. ***ONCE YOU ADD THE TERMS, YOU WILL NO LONGER BE ABLE TO SAVE ANY EDITS TO THE INVOICE UNLESS YOU KEEP THE "TERMS" TOGGLE ON!!!***  
    • 1. We tried to save an edited template after turning the "Terms" toggle back off since we didn't ever have it on. You will be unable to save any future changes until you turn the "Terms" toggle back on.
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As we are equally upset with how QuickBooks doesn't put any of its revenue into ANYTHING useful for its actual end users, and were equally screwed over by having to transition away from our QuickBooks Desktop platform, this ACTUAL support guide for the end users has been created by Alexander C.C. Wilson, the Marketing Manager and I.T. Technician at Illuminating Concepts LLC. Hopefully the engineers & support staff at QuickBooks can use this guide to help resolve the issue as I know they are likely lovely people who simply work for a monopolizing, corrupt, capitalist financial institution that doesn't know how to put the billions of dollars they are greedily stealing into making their product even remotely usable, but instead just make their paychecks bigger and their staff numbers smaller, while buying up the potentially groundbreaking bookkeeping programs to make sure they cannot make our work environment an easier place.
- This is our continued letter of dissent to Corporate Members of Intuit for how they could actually make more money by making their product usable or at least making the guidelines for their support team the same so that way each person who calls or emails the support staff doesn't get four different answers and have none of them work anyways. Just stop. Use your head instead of your wallet; you'll actually profit more if you just do it right instead of F'ing it up for the people who actually use it unlike your billing department that probably uses a different product because of how crap your product is.