I appreciate the efforts you've put into restoring the Intuit Data Protect backup, ButchieOil. Let me provide additional troubleshooting steps to help fix this.
To start, you can utilize QuickBooks File Doctor, a tool designed to repair damaged company files and address network issues. Here's how:
- Download and install QuickBooks Tool Hub.
- Open the tool hub and click on Company File Issues.
- Select the Run QuickBooks File Doctor option.
- If the QuickBooks File Doctor doesn’t open, locate and open QuickBooks Desktop File Doctor manually.
- Choose your company file from the dropdown menu. If your file isn’t visible, click Browse to find it.
- Click Check your file (middle option only) and then tap Continue.
- Enter your QuickBooks admin password and select Next.
If the problem continues, I recommend contacting our support team again. I can see that you've already gotten in touch with them, but it's the best we can do. They have the tools to access your account securely and investigate further.
Here's how:
- Open your QuickBooks Desktop.
- Navigate to the Help section, then click on QuickBooks Desktop Help.
- Click on Contact Us.
- Provide a brief description of your concerns.
- Tap Continue.
- Choose We’ll contact you for a callback or Message Us to start an instant messaging session.
Furthermore, you can visit this article to get an answer to frequently asked questions regarding Intuit Data Protect: Common questions about Intuit Data Protect.
Feel free to ask if you have any follow-up questions about restoring your Intuit Data Protect backups. We're always here to lend a helping hand.
