JoesemM
Moderator

Other questions

Hello there, ManifestedConcepts. I appreciate your efforts to resolve the issue.

 

Since you've already finished the initial troubleshooting and regularly cleared them up, I suggest reaching out to our Support team. They can check this further and open an investigation ticket if needed.

 

Here's how to connect with us:

 

  1. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click Contact Us or Assistant.
  3. Enter your concern, and select a way to connect with us.
  4. Choose either Start a chat or Get a callback.

 

For their support hours, click this article: QuickBooks Online Support.

 

Also, I'll be sharing these resources that can help you track and record your receipt in QuickBooks:

 

 

If you need further assistance with receipts or have any concerns about QuickBooks, please let me know. I'm here to help. Stay safe.