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Other questions
Thanks for providing further details, Erss. I appreciate you following the recommendation provided by my colleague. I understand the importance of correctly importing your inventory list, especially when it involves items with sub-items.
When manually adding inventory items with sub-items in QuickBooks Desktop, create the parent before linking and creating any sub. This process ensures they are accurately associated.
If this is your case and you're unable to link them. Let's take some troubleshooting steps using the verify and rebuild data tool. It helps resolve common issues in your company file that prevent you from adding or linking the sub-item to the item name you created.
Before we begin the troubleshooting steps, create a backup copy of your company file to prevent potential losses due to unforeseen circumstances.
Now, here's how to verify your company data:
- Proceed to the Window tab, then Close All.
- Click on File and select Utilities.
- Choose Verify Data. Hit OK.

After that, follow these steps to rebuild your company data:
- Go to the File menu, then choose Utilities.
- Select Rebuild Data. QuickBooks will prompt you to do a backup before rebuilding your company file. Pick OK.
- Save your backup, and OK.
- When the Rebuild has completed message appears, hit OK.

If the issue continues, I recommend contacting our technical support. Our expert team can further examine this through a screen-sharing session, ensuring you'll get past the error and the red display in the item name.
Moreover, I'm adding these additional resources to manage and adjust your inventories:
I want to ensure your experience with QuickBooks is as smooth and seamless as possible. I'll be happy to hear updates from you soon, Erss.