I appreciate you chiming in on this thread, @SH111.
I'll share information about why you're unable to send out invoices in the QuickBooks Desktop (QBDT) 2020 version you're currently using.
Considering the discontinuation, this is the reason why you can't do the invoices. Thus, consider purchasing a newer active-supported version to send emails, such as invoices, reports, and more.
You can purchase the QBDT 2022 version or newer. Otherwise, the product isn't available to new subscribers in the United States. The deadline to purchase a new subscription was September 30, 2024. This includes the following products:
- QuickBooks Desktop Pro Plus
- QuickBooks Desktop Premier Plus
You can visit this link for more details: Can't buy QuickBooks Desktop as a new US subscriber.
Once done, you can now start installing your new version of QBDT. Please open this article for a step-by-step guide and some things you need to know before you begin: Install QuickBooks Desktop.
Feel free to reply on this thread again if you still have concerns about sending invoices or other QBDT-related tasks. I'm determined to help you succeed. Keep safe always.
