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Other questions
We understand how stressful and frustrating this situation must be for you, Muriel1. Please know that we are here to help guide you through the necessary steps to secure your accounts.
Intuit is committed to securing your information by providing advanced security tools and systems to protect your data. In this case, we recommend contacting our Customer Support Team. They can work with you to secure your accounts and ensure that your personal information remains protected. Rest assured, they have the necessary tools to help you through this challenging situation. Here's how:
- Sign in to your QBO account.
- Click the Help (?) icon.
- Select the Search tab, then click Contact Us.
- Select a topic and choose how to contact our support team:
- Via Callback, where they save you a spot and call you back
- Via Chat, to start a chatting session with our support
You can check out the QuickBooks Online Support article to contact our support team directly.
Additionally, you can browse these resources to help you with managing your QuickBooks Online account and keeping your Intuit Account secure:
- Secure your Intuit Account and prevent lockout with extra verification methods
- Manage billing, payment, and subscription info in QuickBooks Online
We are always available to assist you with managing your Intuit account. If you need further help with securing your account or any QuickBooks-related concern, please reply to this thread, Muriel1.