HCarroll1
Level 1

Other questions

I had / have the exact same problem.  The QB Intuit team after several attempts gave me a solution that involved clicking the help button, selecting the "About quickbooks accountant destop plus 2024" then hitting ctrl-r-p

adding our specific code that was provided by the QB intuit team and then clicked finish.  There was a problem with the license sync and product code.  HOWEVER, we are having the same problem again ... just 4 days later.  I do believe we will have to do the same thing that ncgross did in the previous post and ask to be issued a new license #.  This is a frustrating situation and it takes an entire office down for days.   Please provide a solution .