Hi, Lloyd.
Maintaining accuracy in your financial planning is essential, especially regarding monthly payments. I appreciate your proactiveness in getting this resolved. I'm here to guide you to the right resources who can take a closer look and address this issue directly.
Given the concerns about the recent increase in your autopay without previous notification, it's essential to delve deeper into this matter to guarantee your billing is transparent and accurate. Our live technical support team is well-equipped with the necessary tools and access to securely review your account and billing details, and clarify any changes that may have impacted your subscription costs.
To effectively address this and help you understand any changes, our support team is available to assist you during the following hours:
For Solopreneur, Simple Start, Essentials, Plus categories:
- Monday to Friday: 6 AM to 6 PM PT
- Saturday: 6 AM to 3 PM PT
For Advanced category users:
For the latest enhancements and features, our Product Updates Page is a good resource to check from time to time to ensure you’re aware of any changes.
Your experience and satisfaction in managing your account is important. Please don't hesitate to reach out again in the thread with further inquiries or for additional support. Rest assured, we're committed to providing clarity and accuracy in your billing, now and moving forward.
