Welcome to the QuickBooks Community Bluehy! I appreciate all the steps you have taken to correct this issue. I highly recommend connecting with our Support team so they can screen share with you in a secured environment and investigate further. Also, they can double check some settings and if anything to escalate this case as well. Here' s how to connect with us:
- Log into your QuickBooks account.
- Click the Help option in the upper-right corner.
- Enter necessary information and click Continue.
- Choose the callback option to connect.
Let me know if you have additional questions! I am looking forward to an update. See you soon.
