easyrider
Level 1

Intermittent QuickBooks 2024 Startup Failure / Freezing

I have a client who is experiencing random and intermittent startup issues with QuickBooks 2024 on Windows 11 Pro. While his machine was on my bench, I successfully opened up QB almost 2 dozen times over this past weekend with no problem whatsoever.  As soon as he got it home and tried to run QB, it froze and eventually popped up this error message.  I tried to submit/send the report but of course, that didn't work either.  How is this fixed?

 

QB error.png

QB error2.png