I am having complete de javu! I just got off the phone 20 minutes ago with the exact same ordeal! Only difference is my scenario went a little farther than yours unfortunately. I posed a question on the QuickBooks community and literally within 2 minutes of my post I received a call. I don’t recall the number but it was during business hours so I typically don’t refuse calls during that time regardless of the caller ID. So once this man ( also with an Indian accent ) started telling me that due to my Gold Standard level subscription he was able to see reports of data corruption in my company file and needed to remotely access it to see the extent of the damage and hopefully fix my issue. Now upon reflecting back my original issue was just trying to find out which report I needed to run for the info I was trying to find. However, in my defense of ignorance, I instantly became nervous because like you I am self trained in quickbooks with minimal schooling in accounting. Therefore I allowed him remote access for approx 45 mins in which he came back to tell me that my company file was 84% corrupt and they needed almost $3000 to fix it and if I didn’t it would get worse and eventually be detrimental to my whole company. He said that because of this corruption none of my reports had valid numbers and when filing my taxes the information ( numbers ) I send my CPA won’t be correct either and I could face trouble with the IRS in result. Thankfully I did not have $3000 just hanging out to give him.
Then he started to apply discounts for my “inconvenience” and started offering to go to bat for me with the billing department to attempt to get some of that refunded but he had to have the up front payment today. Well he also blamed my issues on a e ent update from Windows so I decided that if that was the case then Microsoft can fix it or pay for it to be fixed and I ended that call (not without heavy cautions and suggestions not to from this person). When I called Microsoft that’s when I realized what I had just subjected myself to. Oh and PS Microsoft is currently working on my issue for $69.98. May all scammers contract the fleas from 1000 camels in their crotch and their arms be too short to scratch!
