You'll want to run the IDP Diagnostics tool to help address the reminder on the top right corner of QuickBooks Desktop (QBDT), @loilars. I'll walk you through the process, and let's sort this out.
Utilizing the IDP Diagnostics tool will conduct a deep check-up within the system and will determine possible errors on your device. Therefore, this speeds up the process of troubleshooting specific issues promptly. These are the steps:
- Run the IDP Diagnostic tool.
- Right-click the Intuit Data Protect (green padlock) icon in the Windows System Tray (typically located at the bottom right of your screen).
- Select About Intuit Data Protect.
- On your keyboard, press Ctrl+F2 to launch the Intuit Data Protect Diagnostics Tool.
- Select Run Diagnostics. If the Diagnostics Tool detects an issue with a firewall or third-party security software, you will need to reconfigure the software and/or hardware to allow access to Intuit Data Protect files.
On the other hand, if you want to access your company remotely, you can set them up on a server. You can refer to this page for more details: Open a company file on a remote computer.
Tap me in if you have any additional inquiries related to the program or need assistance handling tasks in QuickBooks, such as handling customer transactions or monitoring your company's standing through reports. Rest assured, I'll be here to help right away. Keep safe.
