Other questions

You mentioned that you have already made their profile inactive, which is essential, generousjiva. To make sure they are fully deactivated, let me show you how to do it:
 

1. Firstly, access your QuickBooks Online account with the necessary administrative privileges.
2. From the left-hand navigation menu, go to the Payroll section.
3. Select Employees to view your list of current and inactive employees.
4. Click on the name of the employee you want to remove.
   
   

    

5. In their profile, ensure their status is set to Terminate if you haven’t already done this.
   
   

    

Next is if you use QuickBooks Time (formerly TSheets) for time tracking, make sure the employee is removed from this service as well:
 

1. You can navigate to QuickBooks Time by selecting it from the QuickBooks Online app menu or logging in directly if you use a separate portal.
   
   

    

2. Go to My Team to view all team members.
3. Find the inactive team member in the list.
4. Click on their name to open their profile.
5. Double check and manage all the necessary details that needs to be stopped.
   
   

Moreover, ensure that there is no pending time entries associated with the employee:
 

1. Still, within QuickBooks Time, navigate to Time Entries or Timecards.
2. Filter to see any entries that are logged under the inactive team member.
3. Reassign any necessary entries to active team members or delete them if they are no longer needed.
   
   

Furthermore, to make sure that all systems are updated and reflect the change:
 

1. Ensure that QuickBooks Time data is correctly syncing back to QuickBooks Online Payroll and make sure to click Import before proceeding in syncing.
   
   

    

2. Locate the Sync option at the top of the page within the QuickBooks Payroll Sync Menu.
3. Once done, go back to the QuickBooks Online Payroll section and review the Time Activity to ensure the inactive employee does not show up.
   
   

Finally, make sure to clear your browser cache to reflect the changes:
 

• After making all changes, log out of your QuickBooks Online account and log back in to verify that changes have taken.
• Clearing your browser cache can help ensure you view the most up-to-date information.
  
  

For more details about managing your team members. Take a look at this article: Add and manage team members for QuickBooks Time.

 Additionally, here's a guide you can use in the future in managing time entries for your employees: Track and manage QuickBooks Time in QuickBooks Online.

If you'd like to simplify your payroll process, you can Explore QuickBooks Payroll. It automates payroll, tax filing, and tracks employee benefits, saving you time and ensuring compliance. It is perfect choice since you're already using QuickBooks! 

Tag me in the comment section below if you have other questions about managing team members and tracking time in QBO. I'll get back to you as soon as I can.