JeraldR
QuickBooks Team

Other questions

Receiving pop-ups every time you open the app can be quite a hassle, Mario. It seems like it needs a closer look. I recommend contacting our live support team directly. They have specialized tools and gather data to investigate and get you a quick resolution. I'll guide you on how to reach them.
 

Here's how:

 

  1. Open your browser, then log in to your QuickBooks.
  2. Navigate to the Help icon, then choose Search.
  3. In the Search bar, type in Contact Us.
  4. Below, select Contact Us.
  5. Choose what method would you like to connect.

 

Moreover, you can check this article to know our product support availability time: Get help with QuickBooks products and services
 

If you have any related questions about QuickBooks, circle back to this thread. We're here to help you.