Thanks for getting back with an update, Tom.
Error 580 indicates that this API connection is failing or encountering an unexpected issue, such as authentication problems, server downtime, or blocked communication.
To resolve this:
- Double-check that your authorization credentials (log-in details and API keys) are accurate.
- Ensure your internet connection is stable.
- Verify that the proper permissions are enabled to allow integration access between systems.
I also recommend clearing your browser cache, as it can sometimes store outdated data that impacts performance. Clearing it will refresh the system and provide a clean slate for troubleshooting. If the issue persists, consider switching to a different supported and updated browser to avoid errors related to the one you're currently using.
Alternatively, you can also explore a third-party app that facilitates the integration between Shopify and Intuit (QuickBooks).
Don't hesitate to contact us if you have any questions or need further assistance. We are here to help!
