Other questions
I appreciate you bringing this data export issue in QBO to our attention, @LaurensPP,
If you're unable to export your data, pulling the direct URLs from Chrome to Internet Explorer will route you to the correct page. Use the following link to initiate the download: http://qbo.intuit.com/app/exportqbodatatoqbdt
However, if you already tried this and still getting the missing Gear icon, I highly recommend contacting our Support Team. They can open a new investigation for this particular issue and provide additional workaround to transfer your files successfully.
Here's how to get Support:
- Click the (?) Help menu at the top right section of your QBO Dashboard.
- Tap the Contact us button.
Let me know the result once you've tried the steps. I want to make sure you're able to work with QuickBooks without any issues. If this requires additional help, let me know by clicking the Reply button below. I'd be happy to help at any time. Have a lovely week ahead!
