Internet Explorer isn't a supported browser for QBO, jfoster4664.
This is the reasons why you're experiencing errors. Instead, you can use either of these supported browsers:
- Google Chrome
- Firefox
- Microsoft Edge
We can still troubleshoot if you want to continue using Internet Explorer. Though, you may still encounter issues in a long run. Let's start by using an incognito window. Press Ctrl + Shift + P on your keyboard to launch it. Also, we can clear the cache cause it also result to some issues. On your keyboard, press Ctrl + Shift + Delete to pop-up the Delete Browsing History window.
You can always visit our Help page for QBO. From there, you can see different articles for your guide in handling your account.
Please reach out to us again if you have other questions. Have a wonderful day!
