I appreciate you for joining the thread here in the Community, @Ragu.
The connection of your account in QuickBooks Online will depend on the information coming from the bank's website. Right now, we have an open ticket about the 355 error message when using Bank feeds.
If you encounter the problem stated above, the only workaround available in the meantime is Web Connect. While a permanent fix is unavailable, we’ll have to add the company to the notification list.
That way, we'll be able to ensure you receive email updates regarding the resolution. In case you need the steps, here's how:
- In your company, go to the Help menu in the upper right hand to open the Search window.
- From there, scroll down to click the Contact us link.
- When the What can we help you with window opens, enter the issue/topic in the field box and then hit the Let’s talk button.
- Select how you want to reach out to our support team: Start messaging or Get a callback.
- To expedite the process, provide this number: INV-39905.
You can reach them within this time: Monday to Friday from 6:00 AM – 6:00 PM and Saturday 6:00 AM - 2:30 PM PST.
I’m adding an article with the lists of latest enhancements added to the product. Aside from that, it provides additional links on how to run the business efficiently in QuickBooks: QuickBooks Blog.
Reach out to me whenever you have additional questions or concerns. Please know the Community has your back, and I'm here ready to help you. Have a good one.
