Other questions

Hello there, @DJH47.

I'm here to help you troubleshoot further with your QuickBooks Mac Desktop.

Let's try a Clean Install of the program. Here's how you can do this with ease:

Uninstall QuickBooks Mac Desktop:

1. Have your QuickBooks Desktop download file and your license number ready, then close QuickBooks.
2. Go to the Finder menu, then choose Applications.
3. Drag the QuickBooks icon to the Trash.

Remove QuickBooks PLIST files:

1. Go to the Finder menu.
2. Hold down the Option key, then select Library.
3. Open the Preferences folder.
4. Find PLIST files that contain com.intuit.QuickBooks2020, then move them to the Trash. 
5. Empty the trash.
6. From a new Finder window, open the Macintosh HD.
7. Go to Library, then Preferences folder.
8. Find PLIST files that contain com.intuit.QuickBooks2020, then move them to the Trash.
9. Empty the trash.

Final Steps:

1. Restart your device.
2. Reinstall QuickBooks: Install and set up QuickBooks Desktop for Mac.

That's all there's to it! This will give you a Clean Install of your program. Once completed, try using QuickBooks once again.

Let me know if you need further assistance. I'm just a Reply away.